This Privacy Policy describes how LanDFood ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, purchase our products, or use our services. We are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect the following types of personal information:

Type of Information Purpose Legal Basis
Contact Information
Name, email, phone, address
Account creation, order processing, customer service Contract performance, legitimate interests
Business Information
Company name, industry, job title
Service provision, marketing Legitimate interests
Technical Data
IP address, browser type, device information
Website functionality, security Legitimate interests, legal obligations
Usage Data
Pages visited, time spent, clicks
Analytics, improving user experience Legitimate interests
Communication Data
Correspondence, feedback, survey responses
Customer service, relationship management Contract performance, legitimate interests

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage your account with us
  • To process and fulfill your orders and deliver our products and services
  • To communicate with you about your account, orders, and services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent where required)
  • To improve our website, products, and services
  • To conduct analytics and research to better understand our customers
  • To comply with legal obligations and protect our legal rights
  • To prevent fraud and ensure the security of our services

Consent for Marketing Communications

When you provide your contact information to us, you may receive marketing communications about our products and services. You can opt-out of these communications at any time by clicking the unsubscribe link in any marketing email or by contacting us using the information provided below.

3. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

  • Performance of a contract: When we need your information to perform our obligations under an agreement with you
  • Legitimate interests: When we have a legitimate business interest, such as providing and improving our services, conducting marketing, and managing our operations
  • Consent: Where you have given us explicit consent to process your personal information for a specific purpose
  • Legal obligation: Where we are required by law to process your personal information

4. Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party companies that help us operate our business, such as shipping companies, payment processors, and IT service providers
  • Professional Advisors: Lawyers, accountants, auditors, and other professional advisors
  • Regulatory Authorities: Government agencies and regulators where required by law
  • Business Transferees: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

5. International Transfers

We may transfer your personal information to countries other than your country of residence. When we do so, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

GDPR Notice

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, erase, restrict processing of, and port your personal information. You also have the right to object to processing and to withdraw consent where processing is based on consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure with encryption
  • Regular security audits and assessments
  • Access controls limiting who can access personal information
  • Employee training on data protection and confidentiality
  • Data backup and recovery procedures

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors we consider when determining retention periods include:

  • The length of time needed to provide our services to you
  • Legal and regulatory requirements
  • Whether we have ongoing legitimate business needs
  • Whether you have exercised your right to deletion

When personal information is no longer needed, we securely delete it according to our data retention policies.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device that allow us to recognize you when you return to our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Provide enhanced functionality and personalization
  • Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right of Access: Request confirmation of whether we process your personal information and obtain a copy of that information
  • Right to Rectification: Request correction of inaccurate or incomplete personal information
  • Right to Erasure: Request deletion of your personal information under certain circumstances
  • Right to Restriction: Request limitation of how we process your personal information
  • Right to Data Portability: Receive your personal information in a structured, commonly used format
  • Right to Object: Object to processing of your personal information for direct marketing or other purposes
  • Right to Withdraw Consent: Revoke consent previously given for processing your personal information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can delete the information.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the "Last Updated" date above.

We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website and, where required by law, by providing direct notice to you. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Additional Information

For food industry professionals, we want to emphasize that we take data protection seriously in all aspects of our operations. Our commitment to privacy extends to maintaining the confidentiality of your formulations, product development processes, and other sensitive business information shared with us.

Our data handling practices are designed to support food safety and regulatory compliance requirements. We maintain detailed records of our data processing activities as required by applicable food safety regulations.

This Privacy Policy was last updated on May 22, 2026.